Company Policies

Payment

We accept Visa, MasterCard, American Express & Discover. We protect your transaction through 128 bit encryption.

Pricing

When it comes to price we are very much concerned about our customers. We offer quality well renowned branded products at an affordable pricing. If you find any parts at even more lower price, then it is a different brand. In the re-manufactured industry, the defective rates of some companies can be seen as 60% or higher but we sell only quality replacement parts. The parts are inexpensive just because the quality is poor. Do not buy junk, its just not worth it.

We sell Dealer Quality Parts and you will not find a better quality parts anywhere on the web.

When you find diesel parts at cheap price, it is may be stripped from cars that are old or have undergone severe damage. Such parts will have internal damages and the warranty offered by the dealers will not cover the cost and time of installation.

So, if you do find diesel parts cheaper, give us a call. We cannot always match prices because certain brands are so poor, but we always try. We will always work to give you a good deal.

Shipping Policy

Visit the shipping section.

International Policy

We can ship to international locations, but there are some restrictions. Not all parts can be shipped internationally.

The minimum order for international shipping is $150 and international shipping fee is $25. All the payments made are accepted only through wire transfer or money order. Wire transfer information will be given by email. Please inquire.

We are sorry to inform that we do not accept international credit cards. Also, we do not accept USA credit cards and ship internationally. No exceptions. We apologize but there are too many scams out there.

You have two shipping options. Either you can receive through USPS or through UPS. Please note that we do not provide support or guarantee arrival times internationally. Parts shipped USPS often are delayed and that is out of our control. UPS is expensive but much more reliable.

All international orders must be done over telephone or via email in English only.

Tax Policy

All orders shipped to California addresses are taxes at 7.75%. All other orders are tax exempt. If you have a resell ID, please call or email it to us.

Privacy Policy & Terms of Use

Diesel Parts Pros follows a strict privacy policy and all information will remain confidential. We are not responsible for errors or omissions. Any rights not expressly granted herein are reserved. Any reproductions without our expressed written consent is unauthorized. All pictures, graphics or other copyright taken from our site without our expressed written consent will result in legal action.

We do collect consumer data and use cookies, strictly to increase our level of service to the customer. We do not sell customer data. Ever.